+ (6) 03 7948 5222   |  

Our Services

Asset on the Go

Today data can be accessed and shared 24 hours a day using a variety of device types from anywhere.

More  

IT Outsourcing

With insights using available tools to make informed strategic decision concerning your IT

More  

Cloud Services

Tools to make informed strategic decision concerning your IT environment.

More  

Training Services

Tools to make informed strategic decision concerning your IT environment.

More  

Professional Services

With insights using available tools to make informed strategic decision concerning your IT environment.

More  

Consulting Services

It’s a foundation that provide our customer with insights using available tools to make informed strategic decision.

More  

Service Descriptions

Descriptions Basic (Remote) Premium
24x7 remote monitoring and remote management analysis X X
Conduct backup administration and media managment X X
Conduct backup and restore verifications X X
Provide monitoring, alerting and metric reporting X X
Vendor Excalation Management X X
Monitors Data Replication Process X X
Policy and LUN Management X X
Compiance and Performance Reporting X X
Secure Web Services X X
Alert Profiling and Trending   X
SLA adherence   X
Conduct Full Management of Backup Environment   X
Onsite Residual Engineer Support (8X5 NBD)   X
Tape media Archival and Migration (Optional)   X

ICMS brings enterprise-level technology to small and mid-sized companies – building the
digital technology thatsolves unique problems, works better and turns ideas into functional reality.